| You are welcome to contact us by phone, fax or email. | |
| Address | Unit 1705, 17/F., Billion Plaza, 8 Cheung Yue Street, Cheung Sha Wan, Kowloon, Hong Kong |
| Mortgage Referral Hotline | 3563 8888 |
| Fax | 3563 8889 |
| mortgage@cpm.com.hk | |
| 9172 2628 | |
| In order to strive to provide quality services to meet your needs and improve the quality of our services, we would like to hear your opinions. like you If you have any comments or complaints about our systems or services, please contact us through the following channels during office hours: | |
| Complaint Hotline | 28818978 (Miss Yu) |
| Complaint Email | admin@cnp.hk |
| Office Hours |
Monday to Friday: 9:00am - 1:00pm; 2:00pm - 6:00pm
Saturday: 9:00am - 1:00pm, Sunday and Public Holiday: Day Off |
| After we receive your comments or complaints, we will confirm receipt within 7 days and respond to your comments within 14 days. If comments are conveyed through a third party, we will contact the customer directly to protect customer privacy. Please read the "Personal Information Collection Statement - Customer Opinions and Complaint Handling" before providing any personal information to the Cybernetics Property Mortgage Limited. | |